Veriland ConsultingVeriland Consulting

  • Water Utilities (MaxWater) →

    • Water Utilities OverviewSpecialist modular platform for UK water utilities — meter-to-cash, asset lifecycle, SCADA, Ofwat compliance.
    • MaxWater Platform & ModulesSix independent modules — pick what you need, own everything we build.
    • Day in the LifeSix interactive stories showing how MaxWater transforms daily work across every department of a water utility.
    • Day in the Life: OperationsSee how MaxWater detects a failing pump at 2 AM and gets it fixed before anyone notices.
    • Day in the Life: ProcurementFrom emergency parts order to delivery — automated procurement across the supply chain.
    • Day in the Life: ComplianceOfwat reporting, DWI sampling, and audit preparation — all automated, all audit-ready.
    • Day in the Life: FinanceCapital project budgeting, AMP funding, cost allocation, and invoice matching.
    • Day in the Life: Project ManagementAMP obligation tracking, earned value, regulatory packages, and programme board reporting.
    • Day in the Life: CustomerMeter reading, billing, customer complaints, and leak detection — the customer-facing story.

  • Fixed‑Price Accelerator Packages →

    • Business Central AcceleratorA rapid, fixed‑price implementation of Business Central for mid-market businesses looking to modernise finance, invoicing, stock and reporting — without complexity.
    • CRM AcceleratorA fast, simple CRM setup built on Dynamics 365 Sales or Customer Service — helping mid-market teams get better pipeline visibility and consistent customer follow‑up.
    • F&O AcceleratorA streamlined version of Dynamics 365 Finance & Operations for mid-market organisations needing stronger financial control, supply chain visibility, and structured operations.
    • AI Agent AcceleratorDeploy 1–2 AI agents that automate repetitive tasks (like reconciliations, order processing, or support responses) with a fixed, predictable cost.
    • Power Platform AcceleratorReplace spreadsheets and manual approvals with automated workflows, low‑code apps, and digital forms built on Power Platform.
    • Migration Packs (ERP / CRM)Move from legacy systems (Sage, Xero, QuickBooks, Access, Salesforce, etc.) to modern Microsoft platforms with a predictable, fixed‑scope migration.

  • Finance, Stock & Operations →

    • Business Central (SMB ERP)A modern, all‑in‑one cloud ERP for mid-market organisations. Manage finance, sales, stock, projects, and operations in one simple system that grows with you.
    • Dynamics 365 Finance & Operations (F&O)Enterprise‑grade finance, supply chain, and operations for mid‑market organisations that need deeper control and automation across their business.

  • Products

    • MaxWAM – Work Asset Management (Mobile, Offline, AI)A mobile‑first, offline‑capable asset maintenance solution with work orders, inspections, compliance checks, and AI‑assisted technician workflows.
    • MaxBudget – AI‑Backed Budget Management for ProcurementGives finance teams real‑time budget visibility for all purchase requests — including committed spend that hasn't been paid yet — reducing overspending and surprises.
    • MaxPortal – Ready‑to‑Use Portal for D365 BC / F&OA configurable customer/vendor/employee portal for Business Central or F&O, enabling self‑service access to orders, invoices, tickets, documents, and status updates.
    • MaxWater – Modular Platform for Water UtilitiesSix independent modules for water utility operations: meter‑to‑cash, asset lifecycle, SCADA integration, field service, Ofwat reporting, and capital project governance.

  • Insights

    • BlogInsights, tips, and thought leadership on Dynamics 365, Azure, and AI for UK businesses.
    • Case StudiesSee how we've helped other businesses transform with Dynamics 365 and AI.
    • Guides & TutorialsFree video tutorials and step-by-step walkthroughs for Dynamics 365, Power Platform, and Azure.

  • Veriland Difference

    • How We WorkDiscover our agile, transparent approach to delivering successful projects.
    • Why Choose VerilandLearn what sets our expertise and partner-driven approach apart.
    • Delivery ExcellenceOur commitment to quality, on-time delivery, and continuous improvement.
    • Security & TrustHow we protect your data and ensure enterprise-grade security.
    • Our Microsoft PartnershipLeveraging our status as a trusted Microsoft Partner for your success.
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Veriland Consulting

What We Do

  • Microsoft D365 F&O
  • Microsoft D365 CE
  • Microsoft D365 BC
  • Azure Ecosystem
  • Copilot for Business
  • AI Agents
  • Power Platform

Products

  • MaxWAM
  • MaxBudget
  • MaxPortal

Services

  • D365 as a Service
  • Team as a Service
  • Pay-As-You-Go Support

Insights

  • Case Studies

Company

  • About Us
  • Contact

Connect

  • Charter House, Charter Way
  • Macclesfield, SK10 2NG
  • 01625 569 777
  • enquiries@veriland.co.uk
Microsoft Cloud Partner Program
Privacy PolicyCookie PolicyTerms & ConditionsCustomer ComplaintsModern Slavery Statement
Company Reg: 08209902© 2026 Veriland Consulting. All rights reserved.

Customer Complaints Policy Summary

Introduction

Veriland Consulting Ltd is dedicated to providing excellent customer service and maintaining a healthy customer relationship at all levels within the company. We have a Complaints Policy to ensure any complaints are handled as efficiently and effectively as possible.

Summary

We want to resolve any complaint you may have as soon as possible. Please call us directly on 01625 569 777 or by email at enquiries@veriland.co.uk. If we receive your complaint verbally and we consider it appropriate, we may ask you to put your complaint in writing.

Our Complaints Process

  • We acknowledge: Within 3 business days of receiving your complaint, we will acknowledge receipt of your complaint.
  • We review: Your Account Manager will undertake an initial review of your complaint and determine what if any additional information or documentation may be required.
  • We investigate: Within 10 business days of receiving your complaint, we will investigate it objectively and impartially.
  • We respond: Following our investigation, we will notify you of our findings and any actions we may have taken.
  • We take action: Where appropriate we amend our business practices or policies.
  • We record: We will record the details of your complaint for monitoring purposes through regular review.

Our Responsibilities

  • To provide an efficient, fair and structured mechanism for handling complaints.
  • To keep customers informed on the progress of their complaint and the expected timeframe for resolution.
  • To review our complaints every quarter so that we improve our standard of customer service.

Handling Your Complaint

We aim to resolve complaints promptly and we will generally resolve a matter within 30 calendar days. Complex complaints may take longer; in these cases, we will regularly update you on the progress. We will advise you of the outcome of your complaint in writing by email.

How To Make A Complaint

If you have a complaint regarding any aspect of your account, work we have done or are doing for you, or any of our employees, then we urge you to contact your Account Manager or Lead Consultant in the first instance. You can make a complaint by using the contact methods on our website, or please ask us if there is any other method you would like to send a complaint to us.