Already on Dynamics 365? We become your team. UK engineers handle support, development and configuration, with agents doing the triage and AI testing, and without the hiring costs.
For businesses already running Dynamics 365 who need engineering capacity. Veriland engineers embed into your operation as your D365 team. Support, development, configuration, training — everything an in-house team would do. No ramp-up — our engineers work across multiple clients so they've seen every scenario. Every person is a qualified engineer (computer or software engineer). Scale up or down with notice. Asynchronous by default — results, not calendar invites.
Agents take the legwork out of each request, from triage and diagnosis to testing and the CAB pack, and your engineers and your team make the decisions. It follows the method of our agentic IT operations offer.
Your named engineers stay in charge of your Dynamics 365 platform. Agents work beside them on the volume: they triage, diagnose, prepare and test, so engineer time goes on judgement and design.
The results below came from agents running IT and release processes across clients' own line-of-business applications. They show the method, not the outcome of this service.
Agents classify each request, pull in logs and past tickets, and propose the likely cause before an engineer picks it up.
Agents prepare the change for a fix or a backlog item. Your engineers review the work and own the design decisions.
Agents regression-test each change and each Microsoft update, and map which user stories a release touches.
Agents write the CAB pack with scope, impact, test evidence and a rollback plan. Your change board makes the call.
IT operations · PE-backed business
£7m
Added to annual EBITDA
70% Leaner IT organisation
Release testing · Business with in-house applications
15+
Testing FTE released
Every Release AI-tested before go-live
Clients are anonymised at their request. See all results.
Issues resolved by engineers, not a call centre. SLA-backed response times.
AL extensions, Power Automate flows, Power Apps, plugins, integrations — built by your team.
System admin, user management, security, environment management.
Hands-on training for your users. Not classroom sessions — practical, in-context guidance.
Prioritised improvements delivered in monthly sprints. Continuous progress.
Report creation, Power BI dashboards, data analysis.
We review, test, and deploy updates. You stay current without the risk.
Access to solutions architects for design decisions and platform strategy.
Shared engineer for support, configuration, and minor development.
Starting at
£2,500
per month
Named consultant + developer. Full development, Power BI, and monthly training.
Starting at
£4,500
per month
Named consultant + developer + architect. Strategic architecture and ongoing training.
Starting at
£7,500
per month
All prices are indicative. Annual agreement required. Scale up or down with one month's notice.
Portal, email, or quick message — whatever works for your team.
No triage queue, no account manager middleman. Direct access to engineers.
You see the result, not a status report. Real output, not overhead.
Transparent view of everything done — no time-sheet debates.
Our shared knowledge model means anyone on the team can pick up your work.
D365 as a Service covers the entire platform lifecycle including licences and potentially greenfield implementation. Team as a Service is specifically for businesses that already have D365 and need engineering capacity. You own the licences and the platform — we provide the people.
Foundation tier uses shared engineers. Growth and Premium tiers include named team members who learn your business. All tiers benefit from our shared knowledge model — any engineer can pick up your work if needed.
Custom reports, Power Automate flows, Power Apps, AL extensions for Business Central, plugins and workflows for D365 Sales/Service, Power BI dashboards, and integration work. Major reimplementations are scoped separately.
Yes. Change tier with one month's notice. We review capacity monthly and proactively recommend changes if your needs shift.
12 months initial term. After that, rolling annual with 3 months' notice.
UK business hours: 09:00-17:30 GMT/BST, Monday to Friday. Out-of-hours available for Premium tier.
Book a discovery call. We'll understand your environment, recommend a tier, and introduce the team.
Or call us directly: 01625 569 777
Wessex Searches transformed conveyancing with a new D365 Commerce ordering platform — automating search fulfilment, customer communications, and back-office operations across six data providers.
Veriland built a production property search platform for a UK water utility processing 4,000+ orders per month — then rebuilt it from scratch as VeriConvey, an AI-native SaaS product bringing agentic automation to the entire UK conveyancing industry.
H2O America partnered with Veriland to unify fragmented operational data and deploy AI-driven predictive maintenance — reducing unplanned outages by 40%, cutting alert noise by 5x, and transforming asset reliability across critical water infrastructure.
