Veriland ConsultingVeriland Consulting
  • Water Utilities (MaxWater) →

    • Water Utilities OverviewSpecialist modular platform for UK water utilities — meter-to-cash, asset lifecycle, SCADA, Ofwat compliance.
    • MaxWater Platform & ModulesSix independent modules — pick what you need, own everything we build.
    • Day in the LifeSix interactive stories showing how MaxWater transforms daily work across every department of a water utility.
    • Day in the Life: OperationsSee how MaxWater detects a failing pump at 2 AM and gets it fixed before anyone notices.
    • Day in the Life: ProcurementFrom emergency parts order to delivery — automated procurement across the supply chain.
    • Day in the Life: ComplianceOfwat reporting, DWI sampling, and audit preparation — all automated, all audit-ready.
    • Day in the Life: FinanceCapital project budgeting, AMP funding, cost allocation, and invoice matching.
    • Day in the Life: Project ManagementAMP obligation tracking, earned value, regulatory packages, and programme board reporting.
    • Day in the Life: CustomerMeter reading, billing, customer complaints, and leak detection — the customer-facing story.
  • Fixed‑Price Accelerator Packages →

    • Business Central AcceleratorA rapid, fixed‑price implementation of Business Central for mid-market businesses looking to modernise finance, invoicing, stock and reporting — without complexity.
    • CRM AcceleratorA fast, simple CRM setup built on Dynamics 365 Sales or Customer Service — helping mid-market teams get better pipeline visibility and consistent customer follow‑up.
    • F&O AcceleratorA streamlined version of Dynamics 365 Finance & Operations for mid-market organisations needing stronger financial control, supply chain visibility, and structured operations.
    • AI Agent AcceleratorDeploy 1–2 AI agents that automate repetitive tasks (like reconciliations, order processing, or support responses) with a fixed, predictable cost.
    • Power Platform AcceleratorReplace spreadsheets and manual approvals with automated workflows, low‑code apps, and digital forms built on Power Platform.
    • Migration Packs (ERP / CRM)Move from legacy systems (Sage, Xero, QuickBooks, Access, Salesforce, etc.) to modern Microsoft platforms with a predictable, fixed‑scope migration.
  • Finance, Stock & Operations →

    • Business Central (SMB ERP)A modern, all‑in‑one cloud ERP for mid-market organisations. Manage finance, sales, stock, projects, and operations in one simple system that grows with you.
    • Dynamics 365 Finance & Operations (F&O)Enterprise‑grade finance, supply chain, and operations for mid‑market organisations that need deeper control and automation across their business.
  • Products

    • MaxWAM – Work Asset Management (Mobile, Offline, AI)A mobile‑first, offline‑capable asset maintenance solution with work orders, inspections, compliance checks, and AI‑assisted technician workflows.
    • MaxBudget – AI‑Backed Budget Management for ProcurementGives finance teams real‑time budget visibility for all purchase requests — including committed spend that hasn't been paid yet — reducing overspending and surprises.
    • MaxPortal – Ready‑to‑Use Portal for D365 BC / F&OA configurable customer/vendor/employee portal for Business Central or F&O, enabling self‑service access to orders, invoices, tickets, documents, and status updates.
    • MaxWater – Modular Platform for Water UtilitiesSix independent modules for water utility operations: meter‑to‑cash, asset lifecycle, SCADA integration, field service, Ofwat reporting, and capital project governance.
  • Insights

    • BlogInsights, tips, and thought leadership on Dynamics 365, Azure, and AI for UK businesses.
    • Case StudiesSee how we've helped other businesses transform with Dynamics 365 and AI.
    • Guides & TutorialsFree video tutorials and step-by-step walkthroughs for Dynamics 365, Power Platform, and Azure.
  • Veriland Difference

    • How We WorkDiscover our agile, transparent approach to delivering successful projects.
    • Why Choose VerilandLearn what sets our expertise and partner-driven approach apart.
    • Delivery ExcellenceOur commitment to quality, on-time delivery, and continuous improvement.
    • Security & TrustHow we protect your data and ensure enterprise-grade security.
    • Our Microsoft PartnershipLeveraging our status as a trusted Microsoft Partner for your success.
  • Book discovery call
  • Contact sales
  • Contact support
Veriland Consulting

What We Do

  • Microsoft D365 F&O
  • Microsoft D365 CE
  • Microsoft D365 BC
  • Azure Ecosystem
  • Copilot for Business
  • AI Agents
  • Power Platform

Products

  • MaxWAM
  • MaxBudget
  • MaxPortal

Services

  • D365 as a Service
  • Team as a Service
  • Pay-As-You-Go Support

Insights

  • Case Studies

Company

  • About Us
  • Contact

Connect

  • Charter House, Charter Way
  • Macclesfield, SK10 2NG
  • 01625 569 777
  • enquiries@veriland.co.uk
Microsoft Cloud Partner Program
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Company Reg: 08209902© 2026 Veriland Consulting. All rights reserved.
  1. Solutions
  2. Managed Services

Pay-As-You-Go Support

UK-based engineers on call. No contract, no retainer — raise a ticket, get it fixed, pay for the time used.

Raise a Ticket
  • Overview
  • What's Included
  • Pricing
  • How It Works
  • Who It's For
  • Frequently Asked Questions
  • Why Businesses Trust Veriland
  • Get Started
  • Related Case Studies

Overview

Simple, no-commitment support. No contract, no retainer — raise a ticket, get it fixed, pay only for time used. Every ticket handled by a qualified engineer (computer or software engineer) who understands D365. No generic helpdesk, no call centre.

Transparent time tracking — you see exactly what you pay for. Good for businesses with light or intermittent support needs, or those who want to try Veriland before committing to a subscription service.

What's Included

Issue Resolution

Troubleshooting, bug fixes, and system errors resolved by qualified engineers.

Configuration Changes

Minor configuration adjustments to workflows, forms, views, and reports.

User Support

Help with user issues, permissions, role changes, and onboarding questions.

Quick Fixes

Small enhancements and adjustments that take under 2 hours.

Microsoft Update Guidance

Advice on Microsoft updates, impact assessment, and best practices.

Knowledge Transfer

We explain what we fixed and why, so your team learns too.

Pricing

Pay-As-You-Go

Ideal for businesses with light or intermittent D365 support needs. No contract, no retainer.

Starting at

£175GBP

per hour

  • Minimum charge: 30 minutes
  • No minimum commitment
  • No retainer
  • Invoiced monthly for all time used
  • Support hours: 09:00–17:30 GMT/BST, Mon–Fri
  • Response within 4 hours during business hours
Raise a Ticket

Average Response

<4hrs

during business hours

First-Time Fix Rate

92%

issues resolved on first contact

Engineer Quality

100%

UK-based qualified engineers

Commitment

Zero

no contract, no retainer, no lock-in

How It Works

1

Raise a Ticket

Via email or the Veriland support portal — whichever suits you.

2

Engineer Reviews

An engineer picks up your request directly. No triage queue.

3

Work Is Done

You're notified when complete with a summary of what was changed.

4

Time Is Logged

Transparent time tracking. You see exactly how long each task took.

5

Invoiced Monthly

All time used is billed at the end of the month. No surprises.

Who It's For

  • Businesses with light, intermittent D365 support needs
  • Organisations between partners who need quick help without a long-term commitment
  • Companies that want to try Veriland's engineers before committing to a subscription
  • Post-go-live teams that need occasional expert help alongside their internal IT

Frequently Asked Questions

All Dynamics 365 products: Business Central, Finance & Operations, Sales, Customer Service, Field Service, and Power Platform components connected to your D365 environment.

No. Pay-As-You-Go has no commitment. You can use the service once or regularly — it's entirely up to you.

Yes. We support D365 environments regardless of who implemented them. We may need a brief orientation to your setup before starting work.

If your needs grow, we'd recommend moving to Team as a Service or D365 as a Service — both are more cost-effective for regular support and include proactive management.

PAYG is remote only. On-site support is available under our subscription services.

Just send us a ticket. No onboarding, no paperwork. We'll review your request and provide an estimate before starting work.

Yes. We support D365 environments regardless of who built them. Most partner transitions take 4-6 weeks, during which we familiarise ourselves with your setup, documentation, and any customisations. There is no disruption to your day-to-day operations during the handover.

Why Businesses Trust Veriland

ISO 27001:2022 Certified

Your environments are supported under independently audited information security controls. We take data protection seriously.

Microsoft Alumni Leadership

Our MD is a Microsoft Alumni — bringing platform insider experience to the way we hire, train, and run our engineering team.

Dedicated UK Engineers

Every ticket is handled by a qualified UK-based engineer who understands D365. No generic helpdesk, no offshore escalation.

172%
Average ROI in 3 years
18%
Productivity improvement
45,000+
Companies use Business Central
£30k
Annual savings on third-party fees
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water

“We use Veriland for ad-hoc D365 help. Quick response, clear communication, and we only pay for what we use. No lock-in.”

IT Manager, IT Manager at UK Services Company

Need quick D365 help?

No contract needed. Send us your issue and a qualified UK engineer will get back to you within hours.

Raise a TicketView Subscription Services
Or call us directly: 01625 569 777

Related Case Studies

AX 2012 to D365 Finance upgrade in just 3 weeks
Abel & Cole logo

AX 2012 to D365 Finance upgrade in just 3 weeks

Abel & Cole upgraded from Dynamics AX 2012 to D365 Finance & Operations in 15 working days under Veriland's fixed-scope delivery model — one of the fastest ERP upgrades at this scale.

AX 2012 R3 HA Cluster Upgrade for AB Mauri
AB Mauri logo

AX 2012 R3 HA Cluster Upgrade for AB Mauri

AB Mauri upgraded to Dynamics AX 2012 R3 with a high-availability cluster architecture — ensuring continuous operations across 52 manufacturing plants while resolving critical system fixes.

Legacy EDI migrated to Azure Integration Services
Arrow logo

Legacy EDI migrated to Azure Integration Services

Arrow replaced a legacy EDI platform with Azure Integration Services — modernising B2B trading partner communications and unlocking real-time supply chain visibility across their operations.

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