Your entire Dynamics 365 platform, implemented, managed and evolved. Agents triage tickets and AI-test every change, and engineers make the calls. One subscription. No upfront project costs. No change requests.
Dynamics 365 as a Service (D365aaS) is a fully managed platform that handles your complete D365 lifecycle — from greenfield implementation or existing environment adoption through to continuous evolution. One annual subscription covers licences, configuration, extensions, monitoring, optimisation, support, and business process evolution.
A traditional D365 implementation is a large upfront capital project. D365aaS turns this into a predictable operating expense. You subscribe, we implement and manage everything, and your system evolves with your business at no extra cost. No change requests. No surprise invoices.
Whether you're starting fresh with a greenfield D365 implementation or need to take ownership of an existing environment that's fallen behind on updates, D365aaS provides the dedicated expertise, proactive management, and continuous improvement your platform deserves.
Inside the service, agents do the legwork on tickets, updates and changes, and our engineers and your team make the decisions. It follows the method of our agentic IT operations offer.
Agents handle the volume work in running your Dynamics 365 platform. They triage, diagnose, prepare, test and document. Our engineers review what the agents produce, and you approve what goes live.
The results below came from agents running IT and release processes across clients' own line-of-business applications. They show the method, not the outcome of this service.
Agents classify each ticket, match it to past incidents and gather the logs and configuration an engineer needs.
Agents propose the likely cause and prepare the change. An engineer reviews it before anything moves.
Agents run regression tests on each Microsoft update and each change, including checks across your integrations.
Agents draft the CAB pack with scope, impact, test evidence and a rollback plan. You and our engineers decide what gets released.
IT operations · PE-backed business
£7m
Added to annual EBITDA
70% Leaner IT organisation
Release testing · Business with in-house applications
15+
Testing FTE released
Every Release AI-tested before go-live
Clients are anonymised at their request. See all results.
We manage your Microsoft licences, optimise costs, and ensure correct entitlements.
Greenfield or existing — we set up and configure D365 to your business processes.
AL extensions, Power Automate flows, Power Apps, integrations — all included.
Proactive system health monitoring, performance tuning, capacity planning.
We review, test, and deploy every Microsoft update in a controlled window.
Issues resolved by engineers, not a helpdesk. SLA-backed response times.
Your system grows with your business. No change requests, no surprise invoices.
Transparent reporting on what we did, licence costs, and recommendations.
Up to 2 D365 modules, 10 named users. Ideal for single-function deployments.
Starting at
£2,500
per month
Up to 5 modules, 30 users. Full customisation, Power BI, and strategic reviews.
Starting at
£4,000
per month
Unlimited modules and users. Full platform management with 2-hour SLA.
Starting at
£6,500
per month
All prices are indicative. Annual agreement required. Prices exclude Microsoft licence fees unless bundled.
Traditional D365 implementation projects are expensive and risky. A typical greenfield deployment needs a large upfront budget, tied to a single "big bang" release date. If requirements change mid-project, scope creep and budget overruns follow.
With D365aaS, you transform that capital expense into a predictable monthly subscription. We implement your system incrementally, delivering features and functionality in phases. Your system goes live quickly with core capabilities, and we continuously refine and expand it as your team learns and processes evolve.
When the annual agreement ends, the service ends — like any subscription. Your data remains in your Microsoft tenant under your full control. No hidden exit costs. No surprise invoices. Just a clear, predictable operating expense.
It means that when your business process changes, we update your system as part of the subscription. No separate quotes, no surprise invoices. The only exception is a major reimplementation (e.g. switching from BC to F&O), which would be scoped separately.
Yes. The Growth and Enterprise tiers include greenfield implementation. We build your system incrementally within the subscription — no separate implementation project needed.
Your data is yours. D365 runs in your Microsoft tenant. If the agreement ends, you retain full access to your data and your D365 environment. You would need to manage it yourself or appoint another partner.
Yes. We actively review your licence usage and recommend optimisations — switching to cheaper alternatives where the functionality fits, removing unused licences, and ensuring you are on the right Microsoft plan.
Yes, 12 months. After the initial term, the service continues on a rolling annual basis with 3 months' notice.
You can upgrade at any time with one month's notice. We proactively recommend tier changes when your usage patterns shift.
Book a discovery call to discuss your requirements. We'll recommend the right tier and provide a fixed monthly price.
Or call us directly: 01625 569 777
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