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  2. Professional Services

Dynamics 365 for Law Firms

Matter management, trust accounting, and SRA compliance on a modern cloud platform. Fixed-price implementations for UK legal practices.

Book a Discovery Call
  • Overview
  • Key Challenges
  • How D365 Helps
  • Recommended Capabilities
  • Compliance
  • Why Law Firms Trust Veriland
  • FAQ
  • Related Case Studies
  • Get Started

ERP Built Around the Way Law Firms Work

Law firms operate differently from other professional services businesses. Everything revolves around the matter — time recording, disbursements, client money, billing, and compliance all tie back to individual cases. Most generic ERP systems force legal practices into a workflow that does not fit.

Dynamics 365 provides a matter-centric platform where the project module becomes the foundation for legal workflows. Trust accounting with full SRA compliance, time recording with rate cards and narrative templates, automated billing across multiple fee structures, and CRM for business development and client relationship management — all integrated in a single Microsoft ecosystem.

Veriland delivers fixed-price D365 implementations for UK law firms, from high-street practices to mid-market commercial firms. We understand SRA Accounts Rules, client money segregation, conflict checking, and the operational reality of running a legal practice.

Key Challenges for Law Firms

Trust Accounting

Maintaining segregated client money accounts with full audit trails, automated trust-to-office transfers, and SRA Accounts Rules compliance.

Time Recording

Fee earners failing to record time accurately or promptly, leading to revenue leakage and billing disputes with clients.

Complex Billing

Multiple fee structures — hourly, fixed, conditional, capped — often varying by matter type, client, and fee earner seniority.

Regulatory Compliance

SRA regulation, AML checks, GDPR subject access requests, conflict of interest checking, and professional indemnity documentation.

Business Development

Disconnected client data making it difficult to track referral sources, cross-sell across practice areas, and measure BD effectiveness.

Document Management

Matter documents scattered across network drives, email, and legacy systems with no consistent version control or access management.

How Dynamics 365 Helps Law Firms

  • Matter Management — Each matter is a D365 project with cost tracking, time recording, disbursements, WIP, billing rules, and profitability analysis. Matters can be grouped by client, practice area, or fee earner.
  • Trust Accounting — Segregated client money accounts with automated trust-to-office transfers, interest calculations, and full audit trails. Configured to satisfy SRA Accounts Rules.
  • Time Recording — Desktop, mobile, and Outlook-integrated time capture. Rate cards per fee earner and matter type. Narrative templates for consistent descriptions. Time entries flow directly to billing.
  • Billing Automation — Draft bill generation, partner review workflows, LEDES e-billing, and support for hourly, fixed, conditional, capped, and blended fee structures.
  • CRM & Business Development — D365 Sales for tracking referral sources, pitch pipelines, client relationships, and cross-selling across practice areas.
  • Compliance — AML/KYC workflows, conflict of interest checking, GDPR data subject requests, and SRA reporting built into daily operations.
  • Document Management — SharePoint integration for matter-centric document storage with version control, access permissions, and Teams collaboration per matter.
  • Reporting — Power BI dashboards for partner profitability, fee earner utilisation, WIP ageing, lock-up days, debtor analysis, and practice area performance.

Recommended Capabilities

Business Central logo

Business Central

Matter accounting, trust ledgers, time recording, and billing for small-to-mid-sized firms.

Dynamics 365 Sales logo

D365 Sales

Client relationship management, referral tracking, and BD pipeline.

Dynamics 365 Finance logo

D365 Finance & Operations

Multi-entity, multi-office legal practices with complex trust accounting and intercompany billing.

Power BI logo

Power BI

Partner dashboards, utilisation, lock-up, WIP ageing, and practice area performance.

Regulatory Compliance for Law Firms

  • SRA Accounts Rules — Segregated client money accounts, automated trust-to-office transfers, interest calculations, and full audit trail for SRA compliance.
  • Anti-Money Laundering — KYC workflows, source-of-funds checks, risk assessments, and suspicious activity reporting built into client onboarding.
  • Conflict of Interest — Automated conflict checking against the client and matter database before new instructions are accepted.
  • GDPR — Data subject access requests, retention policies, consent management, and right-to-erasure workflows.
  • Professional Indemnity — Matter documentation, supervision records, and audit trails that support PI insurance requirements.
  • MTD (Making Tax Digital) — Built-in MTD compliance for UK VAT in Business Central.

Why Law Firms Trust Veriland

172%
Average ROI in 3 years
18%
Productivity improvement
45,000+
Companies use Business Central
£30k
Annual savings on third-party fees
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water
Abel
ABF
AB Mauri
ACH
Air Liquide
Arrow
Browne Jacobson
Capgemini
EDAM
Eurofins
Graham & Brown
Normet
NHS Great Western Hospitals
Octavia Housing
Sea Cohort
Wessex Searches
Wessex Water

“Veriland understood our trust accounting requirements from the first conversation. The D365 implementation was delivered on time, and our SRA compliance reporting is now automated rather than a quarterly scramble.”

Finance Director, Finance Director at UK Commercial Law Firm

Frequently Asked Questions

Yes. D365 Business Central can be configured with segregated client money accounts, automated trust-to-office transfers, and full audit trails that satisfy SRA Accounts Rules. For larger firms, F&O provides multi-entity trust accounting with intercompany reconciliation.

D365 uses its project module as the foundation for matter management. Each matter is a project with its own cost tracking, time recording, disbursement capture, billing rules, and profitability reporting. Matter-specific extensions on AppSource add conflict checking, document management, and court deadline tracking.

For many firms, yes. D365 covers matter management, time recording, billing, CRM, and financial management in one platform. Firms with highly specialised needs (e.g. conveyancing case management, personal injury workflows) may use D365 alongside a specialist PMS, connected via integration.

D365 supports time recording via desktop, mobile, and Outlook integration. Fee earners can record time against matters with configurable rate cards, activity codes, and narrative templates. Time entries flow directly into billing without re-keying.

All common legal billing models: hourly rates, fixed fees, conditional fees, capped fees, blended rates, and retainers. D365 supports automated bill generation, draft bill review, e-billing (LEDES format), and direct integration with payment platforms.

A Business Central implementation for a small-to-mid-sized law firm typically takes 6–10 weeks. Larger firms with multi-office, multi-entity, or complex trust accounting requirements may take 10–16 weeks on F&O.

Yes. We regularly migrate from systems including Tikit P4W, Leap, Clio, PracticePanther, Proclaim, and bespoke Access databases. Master data, open matters, client balances, and trust ledgers are migrated with full validation.

Yes. Our team has delivered D365 implementations for SRA-regulated firms. We understand SRA Accounts Rules, client money segregation, GDPR subject access requests, anti-money laundering (AML) obligations, and professional indemnity documentation requirements.

Related Case Studies

D365 FO Matter Management for a Top-50 Law Firm
Browne Jacobson logo

D365 FO Matter Management for a Top-50 Law Firm

Browne Jacobson deployed Dynamics 365 Finance & Operations as the backbone of their Matter Management System — giving fee earners, partners, and finance teams a unified view of matters, costs, and profitability.

VeriConvey: From Client Project to AI SaaS
VeriConvey (Veriland Product) logo

VeriConvey: From Client Project to AI SaaS

Veriland built a production property search platform for a UK water utility processing 4,000+ orders per month — then rebuilt it from scratch as VeriConvey, an AI-native SaaS product bringing agentic automation to the entire UK conveyancing industry.

Digital Ordering Platform That Transformed Ops
Wessex Searches logo

Digital Ordering Platform That Transformed Ops

Wessex Searches transformed conveyancing with a new D365 Commerce ordering platform — automating search fulfilment, customer communications, and back-office operations across six data providers.

Ready to modernise your legal practice?

Book a discovery call to discuss how D365 can handle your trust accounting, matter management, and billing — at a fixed price.

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Or call us directly: 01625 569 777