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  1. Case Studies
  2. Abel & Cole

AX 2012 to D365 Finance upgrade in just 3 weeks

Client: Abel & Cole

Discuss Your Project
  • Overview
  • The Challenge
  • Our Solution
  • Key Results
  • Technology Stack

Overview

Abel & Cole is one of the UK's leading organic food delivery companies, operating a complex supply chain that sources fresh produce from farms across the country and delivers directly to customers' doors. With time-sensitive fulfilment processes and a commitment to quality, any system disruption could have a direct impact on customer experience.

Veriland Consulting delivered a complete upgrade from Microsoft Dynamics AX 2012 to Dynamics 365 Finance & Operations in just 15 working days — from project kick-off to go-live. This is one of the fastest ERP upgrades of its scale, achieved through Veriland's fixed-scope delivery model and deep expertise in the Dynamics platform.

The Challenge

Abel & Cole had been operating on Microsoft Dynamics AX 2012 — a capable but ageing platform that was limiting the business in several critical areas.

  • End of mainstream support: AX 2012 was approaching end of extended support, creating risk around security patches, compliance, and future vendor support.
  • Limited cloud integration: The on-premise architecture made it difficult to leverage modern cloud services, Power Platform tools, and real-time analytics.
  • Agility constraints: Customisation and change delivery on the legacy platform was slow, hindering the business's ability to respond to market demands.
  • Rising infrastructure costs: Maintaining on-premise servers, backups, and disaster recovery was consuming IT budget that could be better deployed elsewhere.
  • Minimal downtime tolerance: As an organic food delivery operation, Abel & Cole could not afford extended system outages. The upgrade had to be fast, reliable, and minimally disruptive to live operations.

Our Solution

Veriland delivered the upgrade through a fixed-scope, time-boxed model designed to eliminate the uncertainty and cost overruns that plague traditional ERP migrations.

3-Week Fixed-Scope Delivery

The entire upgrade — from project kick-off to production go-live — was completed in 15 working days. This rapid timeline was possible because of Veriland's proven upgrade methodology, proprietary tooling for regression testing, and the team's deep familiarity with both the AX 2012 and D365 platforms.

Finance & Supply Chain Migration

All finance modules — general ledger, accounts payable, accounts receivable, and management reporting — were migrated to D365 Finance. Supply chain operations including procurement, inventory management, and warehouse processes were upgraded to D365 Supply Chain Management.

Data Migration & Validation

Veriland executed a comprehensive data migration strategy covering master data, open transactions, and historical records. Rigorous validation processes ensured zero data loss throughout the cutover, with automated reconciliation checks at each stage.

Code Uplift & Customisation Refactoring

Legacy AX 2012 customisations were analysed, and those still relevant were refactored for the D365 extension model. Outdated customisations were retired where standard D365 functionality now covered the requirement, reducing technical debt.

End-User Enablement & Hypercare

Targeted training sessions were delivered to key users, supplemented by a hypercare support period post go-live to ensure a smooth transition and rapid issue resolution.

Key Results

The upgrade delivered immediate and lasting benefits across Abel & Cole's operations.

Pre-Upgrade (AX 2012)

  • Legacy platform with limited support
  • Manual processes and fragmented reporting
  • Traditional on-premise UI
  • Long lead times for customisation
  • High infrastructure maintenance overhead

Post-Upgrade (D365 FO)

  • Fully supported cloud ERP
  • Unified Power BI analytics and real-time reporting
  • Modern web-based, mobile-capable interface
  • Agile customisation via extension model
  • Native Power Platform and Azure integration

Additional results:

  • 15 working days: Complete upgrade from kick-off to go-live — one of the fastest ERP upgrades at this scale.
  • Zero data loss: Comprehensive data migration with automated validation ensured complete integrity throughout the cutover.
  • Minimal downtime: Careful cutover planning kept business disruption to an absolute minimum during the busiest operational periods.
  • Lower total cost of ownership: Elimination of on-premise infrastructure, reduced customisation maintenance, and SaaS-based licensing significantly cut ongoing costs.
  • Real-time financial visibility: Power BI dashboards and D365 analytics give management instant access to financial performance data.
  • Cloud-ready architecture: The D365 platform opens the door to Power Platform automation, Azure AI services, and continuous Microsoft innovation.

Technology Stack

Abel & Cole now operates on a modern, cloud-first Microsoft technology stack.

Dynamics 365 Finance

Dynamics 365 Finance

Cloud-hosted financial management covering general ledger, AP/AR, budgeting, and management reporting with real-time analytics.

Dynamics 365 Supply Chain Management

Dynamics 365 Supply Chain

Procurement, inventory, warehouse management, and supply chain operations unified in a single cloud platform.

Power Platform

Power Platform

Power BI for real-time dashboards and Power Automate for workflow automation, natively integrated with D365.

Microsoft Azure

Microsoft Azure

Cloud infrastructure providing the foundation for D365, data storage, and integration with broader Microsoft 365 services.