Omnichannel operations, unified inventory, and data-driven customer engagement.
UK retailers and eCommerce businesses face a complex landscape: managing multiple sales channels (online, in-store, marketplace), maintaining accurate inventory across locations, delivering personalised customer experiences, and competing on price and convenience.
Microsoft Dynamics 365 provides a unified platform connecting eCommerce (Shopify, WooCommerce, Magento), POS, inventory, finance, CRM, and analytics. Veriland helps retailers consolidate their tech stack, eliminate data silos, and gain a single view of inventory and customers across all channels.
Inaccurate or disconnected stock data across online and physical stores leading to overselling and stockouts.
Managing orders, returns, and customer experiences consistently across web, marketplace, and brick-and-mortar.
Customer data scattered across eCommerce platforms, POS, email, and CRM making personalisation impossible.
Managing complex pricing rules, promotions, discounts, and loyalty programmes across channels.
Inefficient returns processes that frustrate customers and create inventory reconciliation headaches.
Difficulty predicting demand by channel, product, and season to optimise purchasing and stock levels.
“Connecting Shopify to Business Central eliminated hours of manual order entry every day. Our inventory is now accurate across web and warehouse, and our customers get faster fulfilment.”
eCommerce Manager, eCommerce Manager at UK Fashion Retailer
Yes. Business Central has a native Shopify connector that syncs products, inventory, orders, customers, and fulfilment bi-directionally. Veriland configures and customises the connector to match your specific requirements.
Veriland integrates D365 with WooCommerce, Magento, BigCommerce, and marketplace platforms (Amazon, eBay) using pre-built connectors or custom integrations.
Yes. D365 supports multi-location inventory with real-time stock levels, automatic replenishment, inter-location transfers, and fulfilment routing based on proximity or stock availability.
D365 Customer Insights unifies customer data from eCommerce, POS, CRM, and marketing into a single customer profile. You can segment customers by behaviour, preferences, and purchase history for targeted campaigns and personalised experiences.
Yes. D365 supports configurable returns workflows: return reasons, automatic refund processing, inventory re-allocation, and returns reporting. Returns can be initiated from any channel and processed centrally.
D365 integrates with various POS systems for unified sales and inventory data. For retailers needing an end-to-end Microsoft POS solution, D365 Commerce provides a full retail POS.
A BC Starter Pack with Shopify integration typically takes 6-8 weeks. More complex implementations with multiple channels, Customer Insights, and advanced reporting take 10-14 weeks.
Yes. Veriland migrates retailers from various platforms including Sage, QuickBooks, and legacy retail/POS systems. Product catalogues, customer data, and historical sales data can be migrated.
Abel & Cole upgraded from Dynamics AX 2012 to D365 Finance & Operations in 15 working days under Veriland's fixed-scope delivery model — one of the fastest ERP upgrades at this scale.
Eurofins replaced their slow, in-house web ordering system — which queried Dynamics AX 2012 directly — with Veriland's MaxPortal commerce platform, dramatically improving performance and enabling customers to place orders online reliably.
Graham & Brown replaced an expensive legacy EDI system with Azure Logic Apps and Integration Services — dramatically reducing costs while improving reliability and speed of B2B trading partner communications.
Book a discovery call to discuss how Dynamics 365 can connect your channels, inventory, and customer data.
Or call us directly: 01625 569 777
